Frequently Asked Questions
Within each of our modules, we also answer relevant FAQ’s
Listen to Dr Matt Shelton on diabetes
Will this work for me and my health issues?
These programmes offer health improvements for all that follow it and some of them are surprisingly quick improvements. There is support available to you and our programmes complement your current medical care. Take the time you need to make the changes and results WILL come. We have a model that works and it has been tested on humans! The Diabetes Clinic provides evidence-based programmes. Phase 1 may be all you need to reverse your diabetes (the Core Plan).
Does it need to take 12 months?
No, many members get results much sooner. However, change occurs over time and 12 months allows you to take the healing journey at your own pace and be able to tap back into support. Many people get results much sooner but they like the idea of being able to plug back into support for longer term changes. Access to the programme resources for 12 months offers a greater choice for help and to ensure success. The 12 week Core Plan is also available with the option to upgrade to 12 months.
Will I be able to manage this?
Of course you can and many others have. Let us presume that you have already achieved the hardest thing for a human being to do, that is to read and write. The solutions in our programmes are simple and easy to follow. The Diabetes Clinic Online specialises in offering support for making changes and we can also support you to believe in yourself! The programmes compliment your current medical practitioner care.
How long will it take to see results?
Expect to notice health improvements within just a few weeks of starting Phase 1 (module 7). You will notice changes in your blood sugar levels, hunger and cravings, mental clarity, better energy, sleep and more. These are common benefits our clients notice early in the programmes.
How will I be charged for the programme?
Depending on which payment plan you have chosen will determine how you will be charged. There are full upfront payment and payment plan options. You will be charged on your card the day you join us and the amount will depend on your membership option.
Do I need a computer for this programme?
A computer is ideal for a bigger screen but it is not essential. You will be able to take part in our programmes on a smartphone. You will receive regular emails that include short videos. You may also want to print off some resources.
Is the support complimentary?
Part of your memberships include webinar recordings, regular email coaching and a closed members Facebook page to guide and support you to carry out your programme correctly. You can ask questions and hear from other members. You can also book a complimentary quick consults any time.
There are optional additional support services available that can be purchased for those who want more personal support or coaching for specific needs.
What if I don't stick to the programme?
There will still be some health benefits achieved. We understand the forces against change and we can support you through them. It is human nature to not fully or easily sustain change. The Diabetes Clinic Online has developed a model that takes into account the challenges of change, we specialise in this area. There is also a community of people that can encourage and inspire you. All you have to do is stay plugged into us and your programme AND not give up on yourself!
Do you offer a refund?
Because we provide access to the resources as soon as you join our programme, there is a no refund policy. If your circumstances are particularly unusual or unexpected, we will work with you on an individual basis to find a suitable and fair outcome for you.
Join our medical and natural health professionals providing you expert guidance and solutions to reverse your prediabetes
and type 2 diabetes
Working with you to repair, rebalance and recover your health.
Want to know more?
Have some questions, would like to know more or to see if the programme is the right fit for you.
Book a FREE 15 MINUTE CONSULT or call us on +64 21 519 968 (New Zealand)